Communicating across cultures at work /

Guirdham, Maureen.

Communicating across cultures at work / Maureen Guirdham. - 3rd ed. - Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2011. - xiii, 400 p. : ill. ; 25 cm.

Includes bibliographical references and index.

Machine generated contents note: -- Communicating and Diversity at Work -- List of Tables and Figures -- Preface -- Acknowledgements -- PART I: CULTURE AND COMMUNICATION AT WORK -- Cultures and Subcultures -- Culture and Communication -- How Culture Affects Behaviour -- PART II: INTERCULTURAL COMMUNICATION AT WORK -- Barriers to Intercultural Communication -- Communicating Interculturally -- PART III: EXTENSIONS AND APPLICATIONS -- Skills for Working Abroad -- Culture and Work Activities -- Intercultural Communication in Context -- Appendix A: European Diversity Data -- Appendix B: Culture and Mediated Work Communication -- Appendix C: Scoring and Interpretation of Questionnaires -- Glossary -- Further Reading -- Index.

"Examines intercultural communication in the workplace. Firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills to enable greater understanding and appreciation of those from different backgrounds. Fully updated with the latest research, this makes an ideal core text"--

9780230283695 (pbk.) 0230283691 (pbk.)


Communication in personnel management.
Diversity in the workplace.
Intercultural communication.

658.45