Understanding Services Management : integrating marketing, organisational behaviour, operations and human resource management /

Glynn, Willaim

Understanding Services Management : integrating marketing, organisational behaviour, operations and human resource management / Willaim Glynn, James G (editors) Barnes - 1st ed. - New Delhi : Prentice-Hall of India Private Limited, 1995. - xxvi, 485p. : illus ; 24cm

Business



2006\07\20

812032935X : TK633.00


Management
Personnel Management

Organizational Behaviour Operation Management Services Management

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