International English for Call Centres Language,Culture and Empathy Barry Tomalin, Sulhasini Thomas.

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TextPublication details: New Delhi : Macmillan Publishers India Limited, 2009.Description: ix, 178 p. : ill. ; 28 cm. + 2 CD-ROM (4 3/4 in.)ISBN:

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List(s) this item appears in: SLASS-English and Modern Languages

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Book's CD/DVD	Library, Independent University, Bangladesh (IUB) Book CD/DVD Shelf		428.24T655i (Browse shelf(Opens below))	1	Available	CD00962
Book's CD/DVD	Library, Independent University, Bangladesh (IUB) Book CD/DVD Shelf		428.24T655 (Browse shelf(Opens below))	2	Available	CD00963
Books	Library, Independent University, Bangladesh (IUB) Reference Stacks	Reference	428.24 T655i 2009 (Browse shelf(Opens below))	01	Withdrawn	021083

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Previous	428.0071 M183t 1983 Techniques in testing /	428.0072 B9671c 2010 Collaborative action research for English language teachers /	428.2 L269e 2008 English essentials : what every college student needs to know about grammar, punctuation, and usage /	428.24 T655i 2009 International English for Call Centres Language,Culture and Empathy	428.24071 H263e 2007 English for specific purposes /	428.3407 D152p 1994 Pronunciation /	428.4072 G727t 2011 Teaching and researching reading /	Next

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