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Customer relationship management essentials / John W. Gosney, Thomas P. Boehm.

By: Gosney, JohnContributor(s): Boehm, Thomas PMaterial type: Text

TextPublication details: Roseville, Calif. : Prima Tech, c2000. Description: xviii, 234 p. : ill. ; 24 cmISBN: 8120318099Subject(s): Customer relations -- Management | Electronic commerce -- Customer services -- ManagementDDC classification: 658.812

List(s) this item appears in: Management | Human resource Management | Business | Finance | Marketing

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode	Item holds
Books	General Stacks	Non-fiction	658.812 G6767c 2000 (Browse shelf(Opens below))	01	Available		022637

Total holds: 0

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