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Benefits management [electronic resource] : how to increase the business value of your IT projects / by John Ward and Elizabeth Daniel.

By: Ward, John, 1947- [author.]Contributor(s): Daniel, Elizabeth, 1962- [author.]Material type: TextTextPublication details: Chichester, West Sussex : Wiley, 2012. Edition: 2nd edDescription: 1 online resource (xvi, 346 pages) : illustrationsContent type: text Media type: computer Carrier type: online resourceISBN: 9781118381595; 1118381599; 9781118381601; 1118381602; 9781119208242; 1119208246Subject(s): Information technology -- Management | Information storage and retrieval systems -- Business | COMPUTERS -- Management Information Systems | Information storage and retrieval systems -- Business | Information technology -- Management | Electronic books | Electronic booksGenre/Form: Electronic books.Additional physical formats: Print version:: Benefits management.DDC classification: 658.4/038011 LOC classification: HD30.2 | .W368 2012Online resources: Wiley Online Library
Contents:
Chapter 1. The challenge of IS/IT projects -- Chapter 2. Understanding the strategic context -- Chapter 3. The foundations of benefits management -- Chapter 4. Establishing the why, what, and how -- Chapter 5. Building the business case -- Chapter 6. Stakeholder and change management -- Chapter 7. -- Implementing a benefits management approach -- Chapter 8. The importance of context -- Chapter 9. From projects to programmes to portfolios -- Chapter 10. Creating a better future -- Glossary -- References -- Index.
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Rev. ed. of: Benefits management : delivering value from IS & IT investments. c2006.

Includes bibliographical references (pages [329]-335) and index.

Chapter 1. The challenge of IS/IT projects -- Chapter 2. Understanding the strategic context -- Chapter 3. The foundations of benefits management -- Chapter 4. Establishing the why, what, and how -- Chapter 5. Building the business case -- Chapter 6. Stakeholder and change management -- Chapter 7. -- Implementing a benefits management approach -- Chapter 8. The importance of context -- Chapter 9. From projects to programmes to portfolios -- Chapter 10. Creating a better future -- Glossary -- References -- Index.

Description based on online resource; title from digital title page (viewed on Jan. 17, 2013).

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