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How to talk to absolutely anyone : confident communication in every situation / Mark Rhodes.

By: Material type: TextTextPublisher: Chichester, West Sussex : Capstone, a Wiley brand, [2013]Description: xix, 179 pages ; 22 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780857084026 (pbk.)
Subject(s): DDC classification:
  • 302 23
Contents:
About the author -- Foreword -- Introduction: why you should want to speak to absolutely anyone -- Common fears and barriers about speaking to absolutely anyone -- Fear : does it hold you back? -- "I don't want to experience rejection" -- "I worry about what other people might think" -- "I hate talking to strangers : why would i want to?" -- The four stages of an interaction -- Stage 1 Your outcome and starting a conversation -- How : how do we mentally and physically approach? -- What : what do we say? -- Stage 2 : creating curiosity and interest -- Stage 3 : making a connection and being understood -- Stage 4 : get them to take action -- Making your communication even better -- Your voice and other conversation techniques -- Common pitfalls -- Difficult work and business conversations -- Final thoughts -- Index.
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Includes index.

About the author -- Foreword -- Introduction: why you should want to speak to absolutely anyone -- Common fears and barriers about speaking to absolutely anyone -- Fear : does it hold you back? -- "I don't want to experience rejection" -- "I worry about what other people might think" -- "I hate talking to strangers : why would i want to?" -- The four stages of an interaction -- Stage 1 Your outcome and starting a conversation -- How : how do we mentally and physically approach? -- What : what do we say? -- Stage 2 : creating curiosity and interest -- Stage 3 : making a connection and being understood -- Stage 4 : get them to take action -- Making your communication even better -- Your voice and other conversation techniques -- Common pitfalls -- Difficult work and business conversations -- Final thoughts -- Index.

Media and Communication