Customer-Driven Services Management / S. Balachandran

By: Balachandran, SMaterial type: Text

TextPublication details: New Delhi : Response Books, 1999. Edition: 1st edDescription: 333p. : illISBN: 8170368413 8170368421 :Subject(s): Management | IndiaDDC classification: 658.8120954 Subject: Business

List(s) this item appears in: Management | Human resource Management

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Title notes ( 3 )

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode	Item holds
Books	General Stacks	658.8120954 B171c (Browse shelf(Opens below))	1	Available		013391

Total holds: 0

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Previous	658.812 S425c Customer satisfaction : the other half of your job /	658.812 S798c Complaint Management : the heart of CRM /	658.812 W747c Profitable customers:how to identify,develop and retain them /	658.8120954 B171c Customer-Driven Services Management /	658.818 M549s Sales forecasting management /	658.82 D672p Promotion : analysis, creativity, and strategy /	658.82 H432s Successful sponsorship /	Next