TY  - BOOK
AU  - Bone,Diane
TI  - The Business of listening: a practical guide to effective listening  
T2  - A Fifty-Minute Series Book
SN  - 0931961343
U1  - 651.73 19
PY  - 1988///
CY  - Menlo Park
PB  - Crisp Publications, Inc.
KW  - Business communication
KW  - Spines
KW  - Verbal communication
KW  - Management
N1  - gm
N2  - Business
ER  -