TY - BOOK AU - Shiba,Shoji AU - Walden,David ED - Center for Quality Management (Cambridge, Mass.) TI - Four practical revolutions in management: systems for creating unique organizational capability SN - 9781563273889 (Paperback) AV - HD62.15 .S55 2001 U1 - 658.4013 21 PY - 2001/// CY - Boca Raton, FL. PB - CRC Press KW - Total quality management N1 - "Center for Quality Management."; Includes bibliographical references and index ER -