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  <titleInfo>
    <title>E-business and e-commerce management</title>
    <subTitle>strategy, implementation and practice</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Chaffey, Dave</namePart>
    <namePart type="date">1963-</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
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  <typeOfResource>text</typeOfResource>
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  <originInfo>
    <place>
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    <place>
      <placeTerm type="text">Harlow, England</placeTerm>
    </place>
    <place>
      <placeTerm type="text">New York</placeTerm>
    </place>
    <publisher>FT Prentice Hall</publisher>
    <dateIssued>2009</dateIssued>
    <edition>3rd ed.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xxxii, 764 p. : col. ill. ; 27 cm.</extent>
  </physicalDescription>
  <abstract>This volume covers business models, theoretical tools and international aspects of e-business and e-commerce.</abstract>
  <tableOfContents>Introducing to e-business and e-commerce -- E-commerce fundamentals -- E-business infrastructure -- E-environment -- E-business strategy -- Supply chain management -- E-procurement -- E-marketing -- Customer relationship management -- Change management -- Analysis and design -- Implementation and maintenance.</tableOfContents>
  <note type="statement of responsibility">Dave Chaffey.</note>
  <note>Includes bibliographical references and index.</note>
  <note>cse</note>
  <subject authority="lcsh">
    <topic>Electronic commerce</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Business enterprises</topic>
    <topic>Computer networks</topic>
  </subject>
  <classification authority="ddc" edition="22">658.872</classification>
  <identifier type="isbn">9788131725184</identifier>
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