TY - BOOK AU - Mannan,M A AU - Ferdousi,Farhana TI - Essentials of total quality management SN - 9848090325 : U1 - 658.4013 19 PY - 2007/// CY - Dhaka PB - UGC KW - Management KW - Spines KW - Marketing KW - Retail trade N1 - mkt N2 - Business ER -