TY  - BOOK
AU  - Besterfield,Dale H.[etal]
TI  - Total Quality Management
SN  - 8178082705 :
U1  - 658 19
PY  - 1999///
CY  - India6bPearson Education Asia
KW  - Management
KW  - Spines
N1  - ib
N2  - Business
ER  -