TY  - BOOK
AU  - Cole,Kris
TI  - Crystal Clear Communication: skills for understanding and being understood   
SN  - 8186852719 :
U1  - 302 19
PY  - 2001///
CY  - Chennai
PB  - East West Books (Madras) Pvt.Ltd.
KW  - Communication
KW  - Spines
N2  - Communication
ER  -