TY - BOOK AU - Petric,Joseph A. AU - Furr,Diana S. TI - Total quality in managing human resources T2 - Total quality series SN - 8175140135 : U1 - 331.11 19 PY - 1996/// CY - Delray Beach PB - St. Luice Press KW - Human resources KW - Spines KW - Management N1 - hrm N2 - Business ER -