TY  - BOOK
AU  - Lytle,John F
TI  - What do your Customers really want?here's a sure-fire way to find out
SN  - 8174460004
U1  - 658.83 19
PY  - 1994///
CY  - New Delhi
PB  - Excel Books
KW  - Marketing
KW  - Spines
N1  - mkt
N2  - Business
ER  -