@book{19493, author = {Ward, John, and Daniel, Elizabeth,}, title = {Benefits management}, publisher = {Wiley,}, year = {2012.}, address = {Chichester, West Sussex :}, edition = {2nd ed.}, note = {Rev. ed. of: Benefits management : delivering value from IS & IT investments. c2006.}, url = {http://dx.doi.org/10.1002/9781119208242} }