TY  - BOOK
AU  - Ziglar,Zig
TI  - The Art of Selling: what every sales professional  needs to know 
SN  - 9788184952100
U1  - 658.85 22
PY  - 2014///
CY  - Mumbai
PB  - Jaico Publishing House.
KW  - Selling
KW  - Success in business
KW  - Leadership
N1  - You made the right choice -- Important skills for today's sales professional -- Finding someone willing to buy -- Dealing effectively with call reluctance -- Sell by design, not by chance -- Questions are the answer : need analysis -- Conducting the comfortable interview -- Making the lights go on : need awareness -- Selling to people's problems : need solution -- The ABC's of closing sales : need satisfaction -- Closing more sales more often -- Beyond customer "service" to customer "satisfaction" -- Gaining control of your time and your life
ER  -