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	1.	Chief customer officer 2.0 : how to build your customer-driven growth engine / Jeanne Bliss. by Bliss, Jeanne. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2015]Online access: Wiley Online Library Availability: No items available. Request article
	2.	Customer relationship management essentials / John W. Gosney, Thomas P. Boehm. by Gosney, John \| Boehm, Thomas P. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Roseville, Calif. : Prima Tech, c2000Availability: Items available for loan: Library, Independent University, Bangladesh (IUB) (1)Location, call number: General Stacks 658.812 G6767c 2000. Lists: Business, Finance, Human resource Management, Management, Marketing. Place hold Request article
	3.	Fanocracy : turning fans into customers and customers into fans / David Meerman Scott and Reiko Scott ; foreword by Tony Robbins. by Scott, David Meerman [author.] \| Scott, Reiko [author.]. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Canada: Penguin , 2020Availability: Items available for reference: Library, Independent University, Bangladesh (IUB): Not For Loan (1)Location, call number: Reference Stacks 658.812 S4251f. Request article
	4.	Statistical methods in customer relationship management / V. Kumar, J. Andrew Petersen. by Kumar, V, 1957- \| Petersen, J. Andrew. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chichester, West Sussex, United Kingdom : Wiley, 2012Online access: Wiley Online Library Availability: No items available. Request article