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Customer satisfaction : the other half of your job / Dru Scott

by Scott, Dru.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Los Altos : Crisp Publications, Inc., 1988Availability: Items available for loan: Library, Independent University, Bangladesh (IUB) (3)Location, call number: General Stacks 658.812 S425c, ...
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Quality customer service : the art of treating customers as guests / william B. Martin

by Martin, william B.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Los Altos : Crisp Publications, Inc., 1989Availability: Items available for loan: Library, Independent University, Bangladesh (IUB) (1)Location, call number: General Stacks 658.812 M379q.
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