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1.
Chief customer officer 2.0 : how to build your customer-driven growth engine / Jeanne Bliss. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2015]
Online access:
Availability: No items available.
2.
The experience : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : Wiley, [2015]Copyright date: ©2015
Other title:
  • Five principles of Disney service and relationship excellence
Online access:
Availability: No items available.
3.
Fanatical prospecting : the ultimate guide for starting sales conversations and filling the pipeline by leveraging social selling, telephone, email, and cold calling / Jeb Blount. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : Wiley, [2015]
Online access:
Availability: No items available.
4.
Service design for business : a practical guide to optimizing the customer experience / Ben Reason, Lavrans Løvlie, Melvin Brand Flu. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2016]
Online access:
Availability: No items available.
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