Includes bibliographical references and index.

Alteration of decision-making processes in organizations -- New decision-making processes -- The need to cooperate -- Cooperative decision-making -- Activity support systems -- Cooperative decision support systems: CDSSs -- General conclusion -- Bibliography -- Index.

Decision-making has evolved recently thanks to the introduction of information and communication technologies in many organizations, which has led to new kinds of decision-making processes, called "collaborative decision-making", at the organizational and cognitive levels. This book looks at the development of the decision-making process in organizations. Decision-aiding and its paradigm of problem solving are defined, showing how decision-makers now need to work in a cooperative way. Definitions of cooperation and associated concepts such as collaboration and coordination are given an.