| 000 | 00702nam a2200229 a 4500 | ||
|---|---|---|---|
| 001 | 00008001 | ||
| 008 | 110328s2002 a g 000 0 eng d | ||
| 020 |
_a0030288924 : _cTK.1527.50 |
||
| 040 |
_aBD-DhIUB _cBD-DhIUB |
||
| 082 | 0 | 4 |
_a658.84 _219 |
| 100 | 1 | _aHoffman, K.Douglas,; Bateson, John E.G. | |
| 245 | 0 | 0 |
_aEssentials of Services Marketing : _bConcepts,strategies and cases / _cK.Douglas, Hoffman |
| 250 | _a2nd ed. | ||
| 260 |
_aPhiladelphia : _bHarcourt Collegs Publishers, _c2002. |
||
| 300 |
_axxi,569p. : _bill. |
||
| 520 | 0 | _aBusiness | |
| 556 | _a05\30\02 | ||
| 650 | 1 | 7 |
_aMarkets _2Spines |
| 650 | 1 | 7 |
_aServices Market _2Spines |
| 999 |
_c5505 _d5505 |
||
| 526 | _bib | ||