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Assessing service quality : satisfying the expectations of Library Customers / Peter Hernon, Ellen Altman
Material type:
TextPublication details: Chicago : American Library Association, 1998.Edition: 1st edDescription: xvii, 243 p. : ill. ; 23 cmISBN: - 0838934897 :
- 025.5 19
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Books
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Library, Independent University, Bangladesh (IUB) General Stacks | 025.5 H557a (Browse shelf(Opens below)) | 1 | Available | 012267 |
Total holds: 0
Includes index and bibliographical references
General Collection
2001-01-02
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