Complaint Management : the heart of CRM / Bernd Stauss, Wolfgang Seidel

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TextPublication details: Australia : Thomson, 2004.Edition: 1st edDescription: x, 310p. : illus ; 23cmISBN:

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Subject: Business

List(s) this item appears in: SBE-General Management

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Books	Library, Independent University, Bangladesh (IUB) General Stacks	658.812 S798c (Browse shelf(Opens below))	1	Available	017614

Total holds: 0

Business

2006\09\13

General Management

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