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Quality customer service : the art of treating customers as guests / william B. Martin

By: Martin, william BMaterial type: TextTextPublication details: Los Altos : Crisp Publications, Inc., 1989. Edition: 2nd edDescription: iii, 77 p. : ill. ; 25 cmISBN: 0931961955Subject(s): Consumers | Users | MarketingDDC classification: 658.812 Subject: Business
List(s) this item appears in: Marketing
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