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Customer satisfaction : the other half of your job / Dru Scott
Material type:
TextPublication details: Los Altos : Crisp Publications, Inc., 1988. Edition: 1st edDescription: iv, 112 p. : ill. ; 25 cmISBN: 0931961572Subject(s): Consumers | Users | Marketing | Satisfiction toolsDDC classification: 658.812 Subject: Business
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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General Stacks | 658.812 S425c (Browse shelf(Opens below)) | 1 | Available | 005826 | ||
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General Stacks | 658.812 S425c (Browse shelf(Opens below)) | 2 | Available | 005827 | ||
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Books
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General Stacks | 658.812 S425c (Browse shelf(Opens below)) | 3 | Available | 005828 |
Total holds: 0
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| 658.812 M487i Information masters : secrets of the customer race / | 658.812 S425c Customer satisfaction : the other half of your job / | 658.812 S425c Customer satisfaction : the other half of your job / | 658.812 S425c Customer satisfaction : the other half of your job / | 658.812 S798c Complaint Management : the heart of CRM / | 658.812 W747c Profitable customers:how to identify,develop and retain them / | 658.8120954 B171c Customer-Driven Services Management / |
Business
1997-09-28
Marketing