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Service Management : operations, strategy, information technology / James A Fitzsimmons, Mona J Fitzsimmons

By: Fitzsimmons, James A Contributor(s): Fitzsimmons, Mona J Material type: Text

TextPublication details: Boston : McGraw-Hill, 2006. Edition: 5th edDescription: xiv, 605p. : illus ; 25cm + 1 CD-ROM (4 3/4 in.)ISBN: 0071244409 :; 007124440D (CD-ROM)Subject(s): Management | Information technology | Operations Management | Service ManagementDDC classification: 658 Subject: Business

List(s) this item appears in: Management | Management Information System

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode	Item holds
Book's CD/DVD	Book CD/DVD Shelf	658 F562s (Browse shelf(Opens below))	1	Available		CD00720
Books	Reference Stacks	658 F562s (Browse shelf(Opens below))	1	Available		017210

Total holds: 0

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