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Services Marketing : integrating customer Focus Across the firm / Valarie A Zeithaml, Mary Jo Bitner

By: Contributor(s): Material type: TextPublication details: Boston : McGraw Hill\Irwin, 2003.Edition: 3rd edDescription: xx,668p. : illus ; 25cmISBN:
  • 0071199144 :
Subject(s): DDC classification:
  • 658.8 19
Subject: Business
List(s) this item appears in: SBE-Marketing
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Library, Independent University, Bangladesh (IUB) General Stacks 658.8 Z48s 2003 (Browse shelf(Opens below)) 5 Available 020193
Books Library, Independent University, Bangladesh (IUB) General Stacks 658.8 Z48s (Browse shelf(Opens below)) 2 Available 016698
Books Library, Independent University, Bangladesh (IUB) General Stacks 658.8 Z48s (Browse shelf(Opens below)) 3 Withdrawn for damaged as per the decision of Internal Library Team Meeting on 3/8/2026 016983
Books Library, Independent University, Bangladesh (IUB) General Stacks 658.8 Z48s (Browse shelf(Opens below)) 1 Withdrawn by 65th FC Meeting (2015) 014553
Total holds: 0

Business

01\14\04

International Business

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