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Services Marketing : integrating customer Focus Across the firm / Valarie A Zeithaml, Mary Jo Bitner

By: Zeithaml, Valarie AContributor(s): Bitner, Mary JoMaterial type: Text

TextPublication details: Boston : McGraw Hill\Irwin, 2003. Edition: 3rd edDescription: xx,668p. : illus ; 25cmISBN: 0071199144 :Subject(s): Marketing | Services industriesDDC classification: 658.8 Subject: Business

List(s) this item appears in: Marketing

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Books	General Stacks	658.8 Z48s 2003 (Browse shelf(Opens below))	5	Available	020193
Books	General Stacks	658.8 Z48s (Browse shelf(Opens below))	2	Available	016698
Books	General Stacks	658.8 Z48s (Browse shelf(Opens below))	3	Available	016983
Books	General Stacks	658.8 Z48s (Browse shelf(Opens below))	4	Withdrawn	016982
Books	General Stacks	658.8 Z48s (Browse shelf(Opens below))	1	Withdrawn	014553

Total holds: 0

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